myOwn members on eligible products can claim 100% back on their hospital excess if they are admitted to hospital when they hold AIA Vitality Silver status (or higher) and have served a 6 month wait on their policy.
How does it work?
You will need to pay your excess when you’re admitted to hospital and then you can claim this amount back. To be eligible for this you must hold Silver AIA Vitality status at the time you are admitted to hospital. To get your refund you will need to make a claim by email, phone or mail. Call us on 1300 300 338 to find out more. When you submit your claim you will need to include your receipt showing the Excess paid. You can make your claim anytime up to two years, and valid claims will be paid intoyour nominated bank account. Only one refund will be paid per member per calendar year because each member only pays one excess per calendar year.