Contact Us

There are lots of ways to stay in touch with myOwn

Call Us

Our team is on hand and ready to help anytime between 8:00am – 6:00pm AEST Monday to Friday (excluding national public holidays).

Send us a message

If you'd rather write, you can quickly and easily send us an email by clicking the link below.

                                                                         

                                                     

Request a callback

Send us your preferred contact details, along with a message outlining your enquiry, and we'll be in touch ASAP

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Thank you for contacting us, someone will be in touch with you shortly. Just so you know, we sincerely value your privacy and will only use your contact number to discuss your cover. If you'd like to know more about how we collect and use your information, check out our Privacy Policy.

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What to do if there's a problem

We're here and we're ready to help. 

If there’s anything you’re not happy with, please let us know as soon as possible so we can get started on resolving it for you. We aim to resolve problems at their first point of contact. You can read more about our complaint handling procedures in the Help section.

We will always do our best to resolve any issue you have, but if you’re not happy with our solution you can contact the Commonwealth Ombudsman.

Phone:

Mail:

Commonwealth Ombudsman

GPO Box 442

Canberra ACT 2601

Website:

ombudsman.gov.au